This Privacy Policy explains how KitchenStack ("KitchenStack," "we," "us," or "our") collects, uses, and shares information when you visit kitchenstack.com (the "Site") or contact us to learn about our platform.
1. Information we collect
We collect information in the following ways:
- Information you give us. When you request a demo, email us, or otherwise reach out, we collect details such as your name, email address, business name, phone number, and anything else you include in your message.
- Information collected automatically. Like most websites, we may automatically collect technical data such as your IP address, browser type, device information, pages viewed, and the date and time of your visit. This may be collected through cookies or similar technologies.
2. How we use information
We use the information we collect to:
- Respond to your demo requests and inquiries;
- Provide, operate, maintain, and improve the Site;
- Communicate with you about KitchenStack, including product updates you have asked to receive;
- Understand how the Site is used so we can make it better; and
- Protect against fraud, abuse, and security issues, and comply with legal obligations.
3. SMS / text messaging
If you opt in, KitchenStack sends recurring automated text messages (order updates and menu notifications) to the mobile number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with any third parties.
4. Cookies and analytics
We may use cookies and similar technologies to operate the Site and understand usage. You can set your browser to refuse cookies or to alert you when cookies are being sent; some parts of the Site may not function properly without them. If we use third-party analytics providers, those providers may collect information about your use of the Site in accordance with their own privacy policies.
5. How we share information
We do not sell your personal information. We may share information:
- With service providers who perform work on our behalf (for example, email, hosting, and analytics providers), bound by obligations to protect your information;
- If required by law, regulation, legal process, or enforceable governmental request; and
- In connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction.
6. Data retention
We keep personal information only as long as needed for the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Security
We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws; we will honor those rights as required.
9. Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be made prominent where appropriate.
11. Contact us
Questions about this Privacy Policy? Email us at hello@kitchenstack.com.